Shipping Policy

At Glozenshop, we are committed to providing a reliable, transparent, and convenient shopping experience for customers worldwide.

Free Worldwide Shipping

We offer FREE WORLDWIDE SHIPPING on all orders, with no minimum purchase required.

Shipping is completely free, regardless of your order value or destination.

Order Processing Time

All orders are typically processed within 2–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

Our estimated delivery timeframe is 7–14 business days after dispatch for both domestic and international orders.

Please note that processing time and delivery time are separate.

Delivery times are estimates and may occasionally vary due to customs processing, weather conditions, carrier disruptions, or other unforeseen circumstances.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing:

• Your tracking number

• A tracking link

• Your shipment details

Tracking information may take some time to become available after dispatch.

Customs Duties and Taxes

All applicable import duties and taxes are covered by Glozenshop.

We aim to ensure that customers do not face unexpected customs charges upon delivery. If you are asked to pay an additional import fee, please contact our support team before making payment.

Incorrect Shipping Information

Please double-check your shipping address before completing your purchase.

If you notice an error, contact us as soon as possible. Address changes cannot be guaranteed once an order has been dispatched.

Lost or Delayed Packages

If your package is significantly delayed, lost, or marked as delivered but has not arrived, contact our customer support team.

We will investigate the issue and work toward an appropriate solution in accordance with applicable consumer protection laws.

Contact Information

For any shipping-related questions, please contact us.

Business Name: Glozenshop

Email: sole@glozinshoes.com

Phone: +44 1992 432494

Customer Support: Monday–Friday

Response Time: Within 24 business hours

Website: https://glozenshop.com